This is a summary version of our collection process, if you need to see the full details please visit our Collection Information page.
Important note: We rely on SMS text messaging for notifying customers on the status of their order, we cannot be held responsible for messages not received due to poor network coverage.
Our store front is little. We can only allow 1 person in store at any one time.
(A family group is allowed, but the fewer people in the small space the better)
Sanitise your hands before entering the store using the pump provided outside.
Make sure you are wearing a face covering before entering our store.
Keep your distance from other customers whilst outside the store.
Place your order over the phone
We'll give you an estimated wait time for your order (or you'll choose your collection slot online)
We'll send you a text when your food is being cooked
Make your way to our store, but don't approach the building yet
We'll send you another text when your food is ready to collect
Make your way to our store, join any queue or form one if another customer is in our store
When it's your turn, head on in but remember to sanitise your hands using the pump outside our door
Make sure you're wearing a face covering when you enter our store
Show our team member the second text message
We'll get your order together, you may need to help yourself to any drinks you have ordered