Our premises licence is quite strict with what we must and must not do with regards to the sale of alcohol. We're publishing the requirements that relate to customers purchasing alcohol on our website.
Copies of this policy are available in store, and we can read it over the phone if you wish.
It is a criminal offence for a person under 18 to purchase or attempt to purchase alcohol and it is also an offence to purchase alcohol on behalf of a person under 18. You will be asked to declare that you understand this during a phone call. We are not allowed to skip the declaration process.
Updated: 05/11/2019 Next review: No review date required.
If any member of staff believes the person purchasing or receiving the delivered alcohol is under 18 or is purchasing alcohol for a person under the age of 18 they have the right to request to see photographic identification before any alcohol is passed over. We accept Passports, Driving Licences (EU photocard driving licences are accepted), and Photo ID cards bearing the PASS hologram.
Updated: 05/11/2019 Next review: No review date required.
To qualify for alcohol delivery, a minimum food spend of £15 is required. Standard delivery minimums and charges also apply. For collection orders, there is no minimum food spend to purchase alcohol.
Updated: 08/08/2025 Next review: No review date required. Minimum spends are subject to change.
Any delivery containing alcohol must be paid for by card over the phone at the time of placing the order. There will be no cash on delivery orders accepted.
Updated: 05/11/2019 Next review: No review date required.
The person placing the order, and subsequently paying for the order, must be the person who receives the delivery at the door. We will request your full name in order to place the order.
Updated: 05/11/2019 Next review: No review date required.
We can only deliver to a residential or business address, unfortunately we are unable to deliver alcohol to our meeting points at this time. We are also unable to amend the delivery address. We can deliver to camp sites and holiday lets as these are classed as business addresses. You will be asked to provide the address in full including the post code.
Updated: 05/11/2019 Next review: No review date required.
Delivery of alcohol or sale of alcohol will be refused if the driver considers the person receiving the delivery to be under the influence of alcohol or drugs.
Updated: 05/11/2019 Next review: No review date required.
Refused deliveries will be refunded, minus a £3.00 restocking fee. Refunds will be made to the card you used to place an order with. The food element of your order will still be delivered. Refunds take 3 - 5 working days to process, and customers will be contacted to take card details to process the refund.
Updated: 20/01/2023 Next review: 01/06/2027.
If we refuse delivery of alcohol to your address twice in a 6 month period we will place a 12 month ban on alcohol purchasing for the address. This is not limited to individual occupants; it will mean anybody at the banned address will not be able to purchase alcohol.
Updated: 20/01/2023 Next review: 01/06/2027.
Call the shop before ordering and a member of the team will be happy to help.